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Tracking number of entries into a Business Process Flow Stage
I wrote recently about how to track duration in stages of a Business Process Flow. This is a common request from customer as understanding where processes are slowing down or where they are really efficient, is important so that companies can grow and evolve and become better. This article is around how to track the number of times a record enters a stage of a Business Process Flow. But why is this important? Business Process Flows are a way to guide a user through a process,