D365 Blog by Matt. ©2018

 

January 20, 2020

I wrote recently about how to track duration in stages of a Business Process Flow. This is a common request from customer as understanding where processes are slowing down or where they are really efficient, is important so that companies can grow and evolve and become...

September 5, 2019

The Business Card Scanner is a new, highly requested feature, coming to Dynamics 365 Customer engagement from October 2019. The Business Card Scanner will allow you to quickly and easily, scan Business Cards into Dynamics 365 and create contacts where the Business Card...

July 15, 2019

Business Process Flows are a great tool for businesses to help users. They can guide users through a process, collecting information and ensuring all information is captured at the right point. There is no built in mechanism which tracks the duration the a record has b...

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